FAQ
The questions we get most
If yours is not here, please contact support.
Will lenders know who I am?
Not until you agree. The list they see carries no name, phone, tax code, address, documents, or anything you wrote yourself.
Can I withdraw access I have granted?
Yes, at any time. After revocation the other side can no longer view details or download documents.
How long does a credit report stay valid?
Each report carries its expiry date. Past it, the file is marked as having an outdated report in the arranger listing.
Does the platform hold my money?
No. We only collect our own service fees. Loan funds move directly between you and the lender under the credit agreement you sign together.
When is an access credit spent?
When the borrower agrees and the file opens. Sending a request costs nothing, a refusal costs nothing, and revocation returns the credit.